top of page

Privacy Policy

Eden Habitats (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products and services.

 

 

 

1. Information We Collect

 

 

We may collect the following information:

 

 

Information you provide to us

 

 

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order details

  • Any information you provide through contact forms or email

  • Photos you send us for custom builds (optional)

 

 

 

Automatically collected information

 

 

When you visit our website, we may automatically collect:

 

  • IP address

  • Browser type

  • Pages visited

  • Basic analytics information (through Wix)

 

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

  • Process and fulfil orders

  • Contact you about your build or delivery

  • Respond to enquiries

  • Improve our website and services

  • Maintain internal records

  • Meet legal and tax requirements

 

 

We do not sell, share, or trade your personal data with third parties for marketing.

 

 

 

3. Sharing Your Information

 

 

We only share personal information with:

 

  • Our third-party courier, for the purpose of delivering your enclosure

  • Payment processors (e.g., Stripe, PayPal)

  • Website platform providers (Wix), who store data securely on our behalf

  • UK authorities if legally required

 

 

These parties only receive the information necessary to perform their service.

 

 

 

4. How We Store and Protect Your Data

 

 

Your data is stored securely on Wix’s encrypted servers.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

 

 

 

5. Your Rights

 

 

Under UK GDPR, you have the right to:

 

  • Access the personal data we hold about you

  • Request corrections

  • Request deletion of your data (where legally allowed)

  • Object to certain uses

  • Request a copy of your data

 

 

To exercise any rights, contact: edenhabitats@gmail.com (or your official email).

 

 

 

6. Cookies

 

 

Our website is hosted on Wix and uses standard cookies and analytics tools to improve performance and user experience. You can manage cookies through your browser settings.

 

 

 

7. Contact Us

 

 

If you have any questions about this policy or your data, contact:

 

Eden Habitats

Email: eden.habitats.uk@gmail.com

Website: www.edenhabitats.co.uk

bottom of page